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For more information, and to discuss how our approach could
be applied to your own organisation, contact MandOS by:
tel: +44 (0)1224 325230, e-mail: contact@mandos.co.uk
Business Development: Andy Boddice
tel: +44 (0)7737 481 173, e-mail:
aboddice@mandos.co.uk
Project Office: Brian Sherret
tel: +44 (0)1667 451 595, e-mail:
bwsherret@mandos.co.uk
MandOS was established in 1999 to develop software
which made it easy to define a management system using a simple,
process-based approach. It produces a concise yet very usable
definition of how a business operates and is managed.
It provides a practical tool for management
which can also provide the basis for formal registration against
a number of national and international standards whilst avoiding
the need for separate systems for each.
The system has been built on experience gained in a diverse
range of business sectors including the oil industry, engineering,
the UK national health service, technical and software service
provision, professional services, consultancy, training provision
and local government. The approach has been used successfully
in all these areas, in some cases with funding from the Scottish
Office and the Local Enterprise network.
Like the Business Excellence Model (EFQM), the Year 2000 revision
to the quality standard ISO9001 places greater importance on
the management of the business rather than on quality as an
isolated concept and requires that an organisation's processes
are defined and managed. The MandOS approach is an ideal way
to achieve this, and has been endorsed by public sector bodies,
commercial organisations and certifying bodies.
MandOS is a corporate member of the Chartered Quality Institute.
Registered details:
MandOS (Management and Operational Systems Limited)
21 Edgehill Terrace ABERDEEN AB15 5HA
Company Number: 201 678
Peter Fraser is a founding director of MandOS. He has extensive experience in the development and
implementation of management systems and the application of
information technology to support business processes. He has
an honours degree in Mathematics and has been a member of the
Institute for the Management of Information Systems (MIMIS)
since the 1970s.
After 12 years in software systems development,
he led the IT Skill Group at Thomson McLintock Associates (later
KPMG) in Scotland. He has also recently designed and delivered Quality Management modules for a University MSc Project Management course.
He is an associate of Facilitators International LLP, a Scottish-based corporate support consultancy. He is a former
captain of Gordonian Rugby Club, a regular competitor in the Highland Cross charity biathlon and is a former chairman of the Aberdeen & St. John Mountain Rescue
Association.
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