Quality
"Fit wye a thingie's fit fir fit it's supposed tae fit"
(The way in which something is suitable for what it is intended to fit)

Competency
"Fit ye're fit for"
(What you are capable of)

Resources
"Handy things tae hae handy"
(Convenient or useful things to have at hand)

 - see Peter Fraser's personal pages for more.

 
Recent Press Articles etc
February 2010
The following items have appeared in the press or media in the last few weeks, or will do shortly:

"Systems & Processes - letter to the editor of Quality World". See Dear Helen

"What is wrong with quality standards"?  See Quality Standards

"Who is looking after your Corporate Health and Safety?"  See Corporate Health and Safety

And if you need to justify why you will benefit from mapping your processes, see a Business Case for Process Mapping.

Now Ready
PROMANADE v4 now ready - with a totally updated and improved user interface, including a "Normal view" - "Extended functions" toggle and an "Easy menu" wizard" to make it easy for you to define define your own processes - even if you don't (yet!) understand all the basic concepts.

See First customer for v4.

November 2009
Presentation by Peter Fraser of MandOS on 19 November 2009 at 7.30pm at the Scottish Malt Whisky Society, 28 Queen Street, Edinburgh EH2 1JX - "Managing Business Processes".  See the IBC Scotland website.

September 2009
1 Beta version of the new front-end "wizard" for PROMANADE to make it easy for anyone to define their own processes.

2 Peter Fraser's personal pages - a North East slant on some well known concepts...

3 Congratulations to 2009 Award winners:  2 of the 3 top awards in the Northern Star awards went to PROMANADE users - iicorr Ltd took the Overall Award in the medium business category and ASM came up trumps in the Overall Award in the small business category.

June 2009
MandOS' director Peter Fraser delivered the Executive Practitioner Seminar on "Values: the Bedrock of Process Management" which launched this year's Summer School for the Aberdeen University's MBA course.

What does RACI Mean?
May 2009
We prepared the attached paper to explain to a Norwegian oil and gas operator how we use "Accountable" at the process rather than task level - and why it makes sense!
See Explanation of Our Approach to RACI.

Project Challenge
March 2009
Peter Fraser presented a session in the Process Performance Zone entitled "Why is it So Difficult" at Project Challenge 2009 at the NEC in Birmingham.

Thanks to all those who attended - if you missed it, you can view the presentation here.

"Processes exist everywhere in business life, yet managers can find it difficult to recognise, let alone define, them."

New Software, New Website...
July 2008
The new website dedicated to PROMANADE software has now been launched.

July 2008
Peter Fraser of MandOS contributed 4 modules to the newly revised Body of Quality Knowledge of the Chartered Quality Institute.
Read the articles

June 2008  All new PROMANADE software (already in use in the UK, USA and Norway). Coming shortly - a new website dedicated to PROMANADE software.

January-June 2008 We now have 25+ users in Scandinavia alone, thanks to our partners Acona and Scandpower in Norway.

Other Successes Abroad... and at Home
Previous highlights include...
New users: one of the world's leading engineering, procurement and construction (EPC) companies, one of the Asian operations of a global oil company, and yet more Norwegian Continental Shelf operators.
 
Now available...
"Dee the Business" - a tongue in cheek explanation of business concepts and IT terms.

"... the IT error message haikus alone make the book worth reading." (Scottish Business Insider magazine)
Read excerpts / Hae a lookie!

...and "FLOWCHAT" - the first edition of our occasional newsletter.
Download Flowchat
 
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